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Frequently Asked Questions
Here you will find answers to the most frequently asked
questions and what to expect:
Do I need to schedule an appointment?
Yes. To ensure availability of treatments and times, it is
recommended that you schedule your appointments in advance. You may
call us at 916/984-8107.
Is there someone who will help me choose what services will be right
for me?
Our spa attendants are here to consult and assist you in planning
the best spa experience that suits your individual needs.
May I wear my jewelry?
We recommend you do not bring or wear any jewelry.
May I wear makeup?
You are welcome to wear makeup, but it will be removed before
certain treatments, such as facials. You can schedule a make-up to
complete your treatments.
Should I alert someone if I have any physical ailments,
disabilities, or allergies?
Yes. You will be asked to complete a brief consultation form before
your treatment. This form gives you the opportunity to inform your
therapist if you have any special needs. Our therapists need to know
this information to customize your treatment.
Should I avoid visiting the spa if I am pregnant?
Not at all, though you may want to avoid some treatments such as
wraps or deep tissue massages. Also, please notify our spa
attendants of your pregnancy when booking your appointment. We offer
a wonderful pregnancy massage with special support pads for your
comfort.
May I ask a therapist or spa attendant to adjust certain things to
increase my comfort?
Absolutely! Ask to adjust the lighting, temperature or music, for
example, or the amount of pressure applied during your massage. We
will do the best we can. Your comfort is of the utmost importance.
Must I disrobe entirely for my spa treatment?
If you prefer, undergarments may be worn. Please keep in mind that
our therapists are trained to protect your privacy at all times.
Am I supposed to tip my Therapist?
As in all services-related businesses, it is common practice to tip
the person who has done a good job to the satisfaction of the
customer. The rule of thumb in day spas is 15% - 20% of the cost of
service.
Are there any other general "Spa Rules" I should know about?
During your visit, please keep in mind these simple tips that will
allow you, as well as those around you, to reap the full benefits of
the spa.
Always respect other guests' right to privacy and QUIET.
During your
visit, close your eyes, focus your attention on breathing deeply,
and allow yourself to relax as much as possible. Consider your visit
with us a date to sit back, relax and catch up with an old
friend.....Yourself.
What is your policy on cancellations?
We ask that you give us at least 24 hours notice if you’re not able
to make your appointment. this allows us to rebook your therapist
with another guest.
What happens if I am late for my appointment?
If you are running late for your appointment, please phone us to let
us know. We will do our best to accommodate your full appointment
time, however, if that is not possible, we will either re-schedule
your appointment or do our best to give you as much time as we have
for your treatments.
Can I keep my cell phone or pager on?
We ask that you please turn off your cell phone and/or pager while
visiting our spa.
Do you have Day Care facilities?
No. Please make arrangements for child care prior to your
appointment. Remember, this is YOUR time to get pampered and taken
care of!
Do you have treatments for men?
Men deserve to be pampered too. We offer services designed
specifically for men in skin care, massage, and eyebrow waxing.
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Schedule your
Personalized Skintastik Experience Today
Call us for your
next appointment
916/984-8107
Hours:
Monday - Saturday
9 AM - 5 PM
Closed Wednesday
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