Here you will find answers to the most frequently asked questions and what to expect:
What is a Microcurrent Treatment?
Do I need to schedule an appointment?
Is there someone who will help me choose what services will be right for me?
Should I alert someone if I have any physical ailments, disabilities, or allergies?
Should I avoid visiting the spa if I am pregnant?
May I ask a therapist or spa attendant to adjust certain things to increase my comfort?
Must I disrobe entirely for my spa treatment?
Am I supposed to tip my Therapist?
Are there any other general "Spa Rules" I should know about?
What is your policy on cancellations?
What happens if I am late for my appointment?
Can I keep my cell phone or pager on?
Do you have Day Care facilities?
Do you have treatments for men?
Do I need to schedule
an appointment?
Yes. To ensure availability of treatments and times, it is
recommended that you schedule your appointments in advance. You may call us
at 916/984-8107.
Is there someone
who will help me choose what services will be right for me?
Our spa attendants are here to consult and assist you in planning
the best spa experience that suits your individual needs.
May I wear my jewelry?
We recommend you do not bring or wear any jewelry.
May I wear makeup?
You are welcome to wear makeup, but it will be removed before
certain treatments, such as facials. You can schedule a make-up to complete
your treatments.
Should I alert someone if
I have any physical ailments, disabilities, or allergies?
Yes. You will be asked to complete a brief consultation form before
your treatment. This form gives you the opportunity to inform your therapist
if you have any special needs. Our therapists need to know this information
to customize your treatment.
Should I
avoid visiting the spa if I am pregnant?
Not at all, though you may want to avoid some treatments such as
wraps or deep tissue massages. Also, please notify our spa attendants of
your pregnancy when booking your appointment. We offer a wonderful pregnancy
massage with special support pads for your comfort.
May I ask a
therapist or spa attendant to adjust certain things to increase my
comfort?
Absolutely! Ask to adjust the lighting, temperature or music, for
example, or the amount of pressure applied during your massage. We will do
the best we can. Your comfort is of the utmost importance.
Must I disrobe entirely for my
spa treatment?
If you prefer, undergarments may be worn. Please keep in mind that
our therapists are trained to protect your privacy at all times.
Am I supposed to tip my
Therapist?
As in all services-related businesses, it is common practice to tip
the person who has done a good job to the satisfaction of the customer. The
rule of thumb in day spas is 15% - 20% of the cost of service.
Are there any other
general "Spa Rules" I should know about?
During your visit, please keep in mind these simple tips that will
allow you, as well as those around you, to reap the full benefits of the
spa.
- Always respect other guests' right to privacy and QUIET.
- During your visit, close your eyes, focus your attention on breathing deeply, and allow yourself to relax as much as possible.
- Consider your visit with us a date to sit back, relax and catch up with an old friend.....Yourself.
What is your
policy on cancellations?
We ask that you give us at least 24 hours notice if you’re not
able to make your appointment. this allows us to rebook your therapist
with another guest.
What
happens if I am late for my appointment?
If you are running late for your appointment, please phone us
to let us know. We will do our best to accommodate your full appointment
time, however, if that is not possible, we will either re-schedule your
appointment or do our best to give you as much time as we have for your
treatments.
Can I keep my
cell phone or pager on?
We ask that you please turn off your cell phone and/or pager
while visiting our spa.
Do you have Day Care
facilities?
No. Please make arrangements for child care prior to your
appointment. Remember, this is YOUR time to get pampered and taken care
of!
Do you have treatments
for men?
Men deserve to be pampered too. We offer services designed
specifically for men in skin care, massage, and eyebrow waxing.
What is a Microcurrent
Treatment?
Microcurrent aids in reducing the signs of aging by performing
a non-surgical face-lift and diminishes the appearance of fine lines and
wrinkles by utilizing a low level of electricity known as Microcurrent.
These tiny Microcurrent impulses trigger chemical reactions at a
cellular level to enhance the production of natural collagen and
elastin, provide circulatory benefits, and assist in product
penetration. The result is visible firming and smoothing of the skin.
Clinicians can also sculpt and contour the face and body through
non-surgical muscle re-education. Complete information and details are
available on our Microcurrent
Treatment page.